Shipping Policy

Processing Time

• Orders are processed within 1–3 business days after payment is received.

• Custom or personalized jewelry orders may require additional processing time, typically 7–14 business days.

Shipping Options & Timeframes

• Standard Shipping: 5–7 business days (free for orders over £20).

• Express Shipping: 2–3 business days at an additional cost.

• International Shipping: Delivery times may vary based on location (estimated 10–20 business days).

Tracking Information

• All orders come with a tracking number, provided via email once your package ships.

• If your package is delayed or lost, please contact our customer support team for assistance.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Free shipping is available for domestic orders above £20.